NHS Business & IT Consultancy

Expert support,when you need it

Senior NHS business management and IT systems expertise for general practice — delivered through short, focused engagements. No long contracts, no overhead. Clear advice and measurable results, fitted around your practice.

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25+
Years NHS Experience
GP Only
Primary Care Specialist
100%
NHS-Specialist Focus
Flexible by Design

Engagements fit around your practice schedule — remote, on-site, or a blend of both.

No long contracts Remote & on-site Business & IT expertise Transparent pricing
How I Work

Focused Engagements, Tangible Results

Each engagement is designed to deliver something specific and useful — not an open-ended project. Choose the format that fits your practice's immediate need.

Half day

Income & QOF Audit

A focused review of your QOF achievement, Enhanced Services claims, and ARRS funding against your entitlements. Identifies missed income and quick wins your team can action straight away.

Delivers: Written income gap report + prioritised action list
Full day

On-Site Efficiency Review

A structured visit to observe your workflows, appointment system, and staffing model. Benchmarked against comparable practices, with a clear improvement plan to take away.

Delivers: Benchmarked efficiency report + ranked recommendations
4–6 weeks

Performance Sprint

A defined short project tackling one specific challenge — QOF trajectory, recall redesign, workforce planning, system migration, or telephony upgrade. Agreed scope, agreed outcome, agreed price upfront.

Delivers: Scoped project output + implementation guide
Monthly

Retained Advisory

A light-touch monthly retainer for practices that want an experienced NHS business manager and IT advisor on-call — without the cost of a full-time hire. Ideal during periods of change.

Delivers: Monthly check-in + on-demand advice + written guidance
What I Cover

Business & IT Services

From income recovery and operational efficiency to clinical system design and telephony — full-spectrum consultancy built for modern general practice.

Revenue Optimisation

Identifying and recovering under-claimed QOF points, Enhanced Services income, and ARRS funding. Auditing income streams against PCN and ICB contracts so nothing is left on the table.

Operational Efficiency

Systematic review of workflows, appointment systems, staff deployment, and care navigation — benchmarked against peers and returned as a prioritised improvement plan with clear ROI.

QOF & Target Achievement

Data-driven support to maximise QOF performance, IIF targets, and national screening recalls. Recall system design, clinical coding, and evidencing achievement for payment.

Workforce & HR Strategy

Optimising workforce skill mix, managing ARRS recruitment, navigating staff contracts, and building high-performing teams that reduce clinical burden and improve continuity of care.

PCN & Federation Support

Helping Primary Care Networks and federations develop collaborative models of care, share resources effectively, and meet DES requirements and ICB accountability frameworks.

IT & Systems

Clinical System Design

Reviewing and redesigning your clinical system configuration — templates, workflows, access controls, and reporting — to reduce admin burden and support accurate coding and QOF performance.

IT & Systems

System Access & Governance

Designing and auditing clinical system access controls, RBAC policies, and information governance frameworks — ensuring your practice meets NHS DSP Toolkit requirements.

IT & Systems

Telephony Design

Specification, procurement support, and implementation oversight for cloud telephony — including callback queuing, demand analytics, IVR design, and integration with clinical systems to improve patient access.

Transparent Pricing

Clear Rates, No Surprises

All rates are indicative. Fixed-price projects are scoped and quoted before work begins. Travel expenses billed at cost for on-site visits.

Audit · Half Day
Income & QOF Review
£350–450 +VAT
  • Pre-visit data review
  • Half-day remote or on-site
  • Written report & action list
  • 30-min follow-up call
On-Site · Full Day
Efficiency Review
£600–750 +VAT
  • Full-day practice visit
  • Workflow observation & interviews
  • Benchmarked written report
  • Follow-up implementation call
Fixed Package · 4–6 Weeks
Performance Sprint
£POA fixed
  • Scoped and quoted upfront
  • Business or IT deliverables
  • Weekly progress updates
  • No scope creep — fixed cost
Monthly Retainer
Retained Advisory
£250–400 /month
  • Monthly strategy call
  • Business & IT on-demand advice
  • Contract & QOF guidance
  • Minimum 3-month term
The Process

From First Call to Final Report

Whether it's a business challenge or an IT systems issue, every engagement follows the same disciplined process — so your practice gets something actionable, not just a conversation.

01

Free Discovery Call

A 20-minute call to understand your challenge, confirm the right engagement type, and answer any questions. No obligation.

02

Scope & Quote

A clear written brief: what will be done, what you'll receive, the timeline, and the fixed cost. You approve before anything begins.

03

Focused Work

The engagement is carried out efficiently — remotely, on-site, or both — working around your team's schedule, not against it.

04

Report & Follow-Up

A clear written output — report, plan, or technical specification — with a follow-up call to walk through findings and confirm next steps.

Example: Income Audit — 10-Day Timeline
Day 1
Data request sent

QOF reports, Enhanced Services schedule, ARRS claim history shared securely

Days 3–5
Desk review

Income streams analysed, gaps identified, benchmarked against national data

Day 7
Half-day visit or call

Findings discussed, context confirmed, quick wins validated with your team

Day 10
Report delivered

Written income gap report, prioritised action list, follow-up call booked

Day 14
Follow-up call

30 minutes to answer questions and confirm your team's action plan

Why Beacon

Senior Expertise. No Overhead.

You deal directly with a senior NHS business manager with hands-on IT systems knowledge — not a junior consultant working from a template. Pay only for what you need, with no retainer required unless it suits you.

I work exclusively in primary care, so every framework, contract, clinical system, and telephony challenge is one I've already encountered and resolved from the inside.

Book a free call
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Primary Care Only

Exclusively GP practices, PCNs, and NHS primary care — no generalist consulting, no learning curve.

👤

Direct Access

No account managers or handoffs. The person you speak to is the person doing the work.

💻

Business + IT

Rare combination of NHS business management and clinical IT expertise — covering both sides of practice improvement.

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Agreed Scope Upfront

Every engagement starts with a written brief — you know exactly what you're getting before committing.

Fast to Start

Most engagements begin within 1–2 weeks of agreement — no lengthy procurement or onboarding.

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ROI-Positive

Short engagements are designed to return more than they cost — typically within the same financial year.

Get in Touch

Start with a Free Call

Tell me what's on your mind. A 20-minute call costs nothing and you'll come away with a clearer view of what's possible — whether you commission work or not.

Phone

Available on enquiry

Email

info@beaconhealthservices.co.uk

Registered

Beacon Health Services Ltd
Company No. 16863095 — Registered in England & Wales

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